We focus on delivering high-quality products while reducing effort and saving time for customers. We always offer personalized options, a wide variety of choices, and products built to last. Our purpose is to ensure a satisfying shopping experience and long lasting ownership.
These are our main commitments to our customer:
Unwavering commitment to high quality. Achieved by:
1. Impeccable production quality control system;
2. Cutting-edge, efficient, and robotic technology;
3. Highly skilled and qualified staff members;
4. Continuous quality control measures;
5. Finest materials including quality timber and components;
6. Comprehensive warranty and industry certifications;
7. Post-warranty maintenance services.
Seamless and effortless experience with buying effort reduction. We prioritize:
1. Clear and easily accessible information;
2. Transparent structure of pricing;
3. Fast and efficient process of acquisition;
4. Live assistance with a proposal ready within 1 hours in our office;
5. Fully customized houses in just up to 8 weeks;
6. Range of extra services to alleviate the burden on our customers, simplifying their journey and reducing their efforts in managing different aspects of their wooden house project.
Exceptional value in terms of personalization.
1. Online visioning and personalization tool, enabling customers to visualize and customize their ideal home, providing a seamless and interactive experience throughout the design process;
2. Countless other variations, allowing customers to customize and tailor their dream house to their exact specifications;
3. Large database of non-standard products;
Wide choice of standard models.
1. Wide choice of standard models consisting of over 150 different designs and variations across different quality lines;
2. Range of additional products such as paint, insulation, roofing, impregnation.
Significant time-saving benefits:
1. Purchasing directly from the manufacturer;
2. Order standard models instantly;
3. Range of standard products in stock with prompt delivery within few weeks;
4. Completely non-standard products are delivered within 8 weeks;
5. Fast and clear service;
6. Fast responses to customer inquiries.
Durability and longevity. Accomplished by:
1. Precision manufacturing using the latest technology;
2. Warranty period of 5 years, which can be extended with a subscription maintenance plan;
3. Long-lasting quality and the availability of comprehensive maintenance and support services contribute to the overall value of longevity.
Opportunity to actively participate in the design process and bring their unique ideas to life:
1. Sense of community and collaboration, allowing customers to inspire and be inspired by each other's ideas;
2. Freedom to choose from other people's models, providing a diverse range of designs to explore and select from.